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A new report on the 2010
Global Powers of Retailing published by Deloitte Touche Tohmatsu
outlines some of the key retail trends for 2010. Three of its top
forecasts are detailed below.
1: Most retailers have yet
to make online push as social networking sites start to make an impact.
Multichannel retailing continues to grow as more companies develop an
e-commerce capability. However, online still accounts for a
small percentage of sales.
On average, online sales
account for 6.6% of total sales for the top 100 retailers in the world.
"The internet is going to pose an ever-greater challenge and
opportunity for retail in the next decade," said Dr Ira Kalish,
director of consumer business for Deloitte Research in the United
States.
"Retailers need to ensure
their multichannel strategy is in place to capitalise on web-savvy
shoppers migrating to the net. Secondly, we are starting to see
retailers launch targeted marketing campaigns online by offering
special deals or discounts through their website or social networking
sites."
Social networking will
increase transparency in the retail industry, giving consumers greater
access to information about retailers, their products and pricing.
"This has the potential to undermine margins by lowering prices to the
level of the most desperate seller. There are great opportunities too,
as new touch points open up for retailers to communicate with their
customers."
2: Emerging market
retailers set to take on established players. "Many emerging market
retailers are rapidly becoming world-class players in their own right,"
said Kalish. "Not only are they well-equipped to compete with the
global giants in their home markets, some are becoming competitive in
other markets too.
The next step will be
investments into developed markets and some of this is starting to take
place. "These are typically specialty players rather than food or mass
merchandise retailers. The global playing field of retailing is
becoming more level."
3: Global growth bounces
back but economic rebalancing is taking place. "Countries that borrowed
heavily to finance excessive consumer spending may experience slower
consumer spending growth as households struggle to de-leverage, repair
tattered balance sheets and accumulate wealth," said Kalish.
More of the economic
growth of these countries will be driven by exports, business
investment and government spending. "Conversely, those countries whose
growth was fuelled by exporting to borrowing countries will no longer
be able to depend on such markets and will likely shift away from
export-oriented growth toward growth driven by consumer spending."
Retail spending growth in
markets such as the US and UK is likely to be slower over the next
decade, while a larger share of the growth will take place in countries
with large surpluses, especially the big emerging markets.
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